wormeries from wormery.co.uk
Wormery Help & FAQs
Help, Assistance and Frequently Asked Questions about Wormeries
What is a Wormery?
A Wormery is a very efficient, easy to use system of converting your ordinary kitchen food waste, newspapers and organic waste into a rich organic compost and nutritious liquid feed - all through the natural action of Tiger Worms.
How does it work?
Wormeries are divided up into a number of chambers. Generally, all you do is put your food into the top (or in the active tray if you're using a multi-tray Wormery). The worms feed on the food waste and convert it into concentrated liquid feed and Bio-rich organic compost. The liquid feed drains through into a sump with a tap.
What can I put in?
Wormeries accept your ordinary kitchen waste such as peelings, cooked and uncooked scraps, tea bags, eggshells, paper kitchen towels, even shredded newspaper etc. In fact virtually any organic kitchen waste can go into a Wormery.
What do I get out?
From your Wormery, you will get a strong, nutrient rich liquid feed, which you dilute with water prior to use as an excellent plant food for house plants, garden flowers, shrubs, vegetables or as a lawn feed. Also, a rich organic compost known to keen gardeners as "Black Gold".
Why Worms?
Nature has provided us with the perfect waste disposal unit in the worm, and Tiger Worms are simply the most efficient at dealing with organic waste. They live their whole lives in the dark, moist atmosphere of the Wormery; eating the waste material you put in and converting it into liquid feed and compost. The worms are native to the UK and occur naturally outdoors wherever there is organic waste such as an old compost heap. All we have done is harness their abilities more efficiently by producing the ideal environment for them to work in.
Does it smell?
No. Well designed Wormeries (like ours) should not smell at all. As the waste material you put in starts to decompose in the Wormery, it is consumed by the worms thereby effectively eliminating the possibility of odor. The rubberised compression seal around our Wormeries also helps to minimise any risk of odor as the food starts to break down.
What if I go on holiday?
Worry not! The worms can be left alone for upto 4 weeks at a time, providing they have enough waste to be working on whilst you're away. As a tip, you might want to leave the tap switched to the "On" position whilst you're away - just in case the sump fills up.
Will I need to buy more worms?
If the Wormery is working well and you're following the instructions closely - then very little can go wrong. The Worms inside will breed and eat, and they will renew themselves. In the event of a failure - then you can get replenishments from us.
How many Worms are included?
The short answer is plenty! As the inventors of the Wormery we, in all modesty, think we know quite a little about their needs, features, designs, processes and their optimum running conditions – maybe even that bit more than many of our newer competitors!
That’s why we supply our Wormeries with a plentiful initial stock of Tiger Worms (Eisenia Fetida) in pristine breeding condition. After lengthy research and trials by ourselves and others (The Open University) these have proven to be noticeably the best native species of worm for use in a Wormery and in over 20 years of using them, they continue to be our species of choice. They breed exceptionally well and are more tolerant of a wider temperature and moisture range than their close cousins Dendrobaena which seem to be preferred by our competitors (probably because of their wider availability and lower cost - due to their use a bait by anglers). When it comes to worms only the best will do, so don’t settle for second best
Ordering FAQs
How much is delivery? And how long does it take?
UK MAINLAND SOUTH OF HIGHLANDS / GRAMPIANS - £5.95
If you place your order before 2pm on a working day, then we despatch the same day for delivery the following working day. We use BusinessPost for this service and the charge is £5.95.
HIGHLANDS / GRAMPIANS, OFFSHORE ISLANDS, NORTHERN IRELAND - £8.95
If you place your order before 2pm on a working day, then we despatch the same day. Unfortunately, due to the cost of courier delivery to these areas, we use the Royal Mail Standard Parcels service and make a charge of £8.95 to contribute towards the extra cost. Delivery by this service may take upto 10 days, depending on your location. If you wish for us to use a courier to despatch your order, you may pay the full charge made by our couriers. To enquire, please call us on the number above and we can provide a price. In most cases, however, it is around £20 - £25.
Can you deliver to an alternative address?
Absolutely. During the checkout process it is possible to provide an alternative address for delivery should you wish. This is available to all customers.
Do you deliver abroad?
If you live in the Republic of Ireland, you can visit our sister site at http://www.wormery.ie for further information. Elsewhere in Europe, please call for a quote for delivery to your country. Unfortunately, outside of Europe it is simply not cost effective to send our Wormeries in small numbers.
What payment methods do you accept?
Online orders are processed by our online payment partners, Protx, in association with Lloyds TSB Cardnet. We accept all major UK Credit / Debit cards including Maestro, Visa, Visa Debit, Solo, MasterCard. Unfortunately, we do not accept American Express due to the higher processing charges imposed by them.
If you wish to pay by Cheque / Postal Order, please call us on the above number and we can talk you through placing the order and making payment.
Is my online payment secure?
Of course! We use a nationally recognised and fully PCI compliant online payment company to ensure your piece of mind when you make a purchase with us. Your payment details are exchanged directly with the payment provider, Protx, and we do not have access to them or see them at any stage of the transaction. It is the job of Protx to debit your card on our behalf. Protx are recommended by Lloyds TSB who are our banking partner.




